I wasn’t expecting to regain my faith in GoDaddy by attempting to use them to pick up a few .me domains yesterday but it’s interesting to note that suddenly — despite having provided erratic and questionable service in the past with little or no recourse — the company has raised the red flag and today appears to be calling each and every failed .me registrar individually (listen to the audio):
Only a week ago, I was shocked to find that I couldn’t register a .tv domain thru GoDaddy because the site’s use of Silverlight crashed my FireFox Browser, and I’ve long been appalled by their archaic control panel and hosting modules, which I used and quickly ditched years ago (for Bluehost) but appear to be the same. I mean, c’mon, even Evite is finally updating its UI. If you’re looking for a good, reasonably priced registrar for .me names, I recommend Gandi.net — which offers a rather transparent and straightforward signup process (based in France) and only a few dollars more than GoDaddy.
I was appalled to find out that not only am I being charged monthly for a service — FreeCreditReport.com (billed as CIC*TRIPLE ADVANTAGE) — that I don’t use but that according to Experian, my SS# and credit history is apparently tied to one ANDREA LAVELLE, also known as Andrew C. Sternberg, and born in 1964 (my actual year of birth is 1975). Only one of three addresses listed are mine and among my supposed debts are a quarter-million dollars in real estate assets (I’ve only rented — never owned).
UPDATE JUNE 6: Finally got thru to Experian (the number for disputes that worked was 1 800 208 9232) and cleared 21 accounts from my credit report that weren’t mine as well as at least a dozen addresses where I never lived. The woman on the phone confirmed that “this happens all the time.” These computers are made by humans, she said. Sounds like you really need some new computers, or an overhaul of your IT staff, I rebutted.
UPDATE: I discovered that indeed one Andrea Lavelle does work at Antioch Tire in Antioch, IL — at the very address listed on MY Experian credit report. Thanks to some Google searching and a call to my purported identity thief’s workplace, I know when she’ll be in the office — but I don’t know who to send (or if there might be a third party involved whose hijacking both of our identities). Guess I’ll call the FTC in the morning.
Upon calling FreeCreditReport.com customer care I was instructed to file a dispute on the website, however, when disputing the first thing listed (the address) i was told that their online disputing system is currently unavailable. I then asked, no, demanded to know why two unknown addresses as well as several assets that aren’t mine are listed on this record which is supposedly based on my social security number. Fill out this form is all I was told. And they will e-mail you. Well the second form didn’t get me anywhere as you can see from the error message below.
So, HOW can I find out what’s up with this BS on my credit report? Is this a bug on Experian’s end (owner of FreeCreditReport.com and issuer of my inaccurate credit report) or has someone who goes by Andrea Lavelle been piggybacking on my credit for better and/or worse? For the record, my credit score according this report is fine, so I have yet to be adversely affected by this mystery (as far as I know).